To Tell the Truth – Authenticity in Business

I know some of you will remember the game show To Tell the Truth. It ran for 25 consecutive seasons and was a huge hit…actually setting the record for the longest running game show. At the end of the show, the final line before the contestant was revealed was, “Will the real…please stand up?” And, at times it was a real surprise! But leading up to that “truth” moment were two other people who were allowed to lie. So, was To Tell the Truth” an oxymoron?

It can be as confusing for our clients to know who we really are as it was for the celebrities who had to pick the real person who aligned with the career. Sometimes our be-ing and our do-ing are out of alignment. This can be a real barrier to launching a business and building relationships of trust with our clients. And trust is the glue that holds relationships together for the long term. So, what can we do to make sure our communication, our actions, and our character are congruent?

The Cambridge Dictionary defines authentic as: something real and true, as the quality of being real or true:

The Mirriam Webster Dictionary defines authentic as conforming to an original so as to reproduce essential features…

If you blend those two it essentially points to the true innate character or qualities we were born with…not something we created on our own or continue to create with our egos.

Who are we…really? What character traits, values, and principles drive our decisions and responses? Have we even considered what authenticity means to us? Unfortunately, many people go through life never knowing who they really are. How can we be genuine, passionate, and in integrity in relationships both business and personal, if we’re confused about our true self?

The other mistake many people make is feeling that their authenticity will produce rejection. The truth is that, yes, there are people who will not be attracted to you, your message, and perhaps your beliefs, but there are also many who will be. You can’t be all things to all people and be authentic. Find your voice, declare your values, and attract those people who are perfect for you!

Authentic businesses do not strive for perfection or depend on outside approval, but look for ways to be genuine and congruent with products and service matching the message and image. Consumers are more savvy, educated, and informed and the trend is moving away from hype and moving toward buzz, according to David Lewis, author of The Soul of the New Consumer

If we want to serve one another in passion pursuits, make a difference in our world and be truly happy with ourselves, we must live genuine lives, live up to our commitments, and display authenticity in business.

reblogged from Leta Russell International (more…)

Do It Your Way!

There is a reason you are the person you are. Really! Everything that exists has a place — and that includes you.

It is easy to feel like you don’t have a place. I felt like that for most of my life. When we feel like this, we can start to believe that we need to change ourselves in order to make things work. This is likely to be the first in a long line of mistakes! The only way we can make it work is by being ourselves and doing things the way we know they need to be done.

Of course, I am not saying that each of us does not have a lot to learn — we have a ton to learn from others and the world around us. Sometimes, learning requires us to temporarily set aside our own way of doing things — but only temporarily. We need to integrate what we learn into who we really are.

Both fulfillment and success result from being ourselves and living the expression of who we are. What I find is that people are not taught how to connect deeply to their own inner truth and wisdom. Most people go through life not even knowing what that means. We are taught myriad things in school and at home — such as how to set a table and do math — but most schools and homes are filled with adults who have no better sense of how to connect to themselves than the children do.

One way to connect with our essence is to write out our values. By creating a list of our values and why they are significant to us, we are able to gain access to what we find most important. This is who we really are. This is what we are meant to bring forward into the world.

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Cultivate Connection Through The Way You Communicate

Practicing these 7 steps with a genuine intention for understanding will go a long way in our ability to understand and to relate to someone\’s experience.

1. Make eye contact.

2. Ask questions (and really want to hear the answer). Try these:

  • How are you?
  • What has been going on for you?
  • What have you been up to?
  • What have you been thinking about?
  • How have you been feeling?
  • 3. Listen. It seems obvious, but we often think we are listening when instead we are formulating our response. Don’t talk. Don’t tell the other person how they feel. Don’t offer advice. Just listen.

    4. Empathize. Affirm their feelings. Whether you agree or disagree with the individual, how they feel is how they feel. It is possible to be a good listener and not necessarily agree. You don’t need to tell them why you don’t agree. Offer moral support. Here are some empathetic statements:

  • I hear you.
  • I would feel the same way.
  • That sounds _____.
  • I understand how you feel.
  • Tell me more.
  • 5. Wait. Usually the person will give you a sense of what they would like from you. All they may have wanted was for you to listen. Or they may ask: What do you think? What would you do? as a way to solicit advice. Or they may have more to share. Keep listening. And in case you haven’t seen it, this video always makes me laugh, as it pokes fun at a man’s desire to problem solve and a woman’s desire for listening.

    6. Share. Vulnerability is a two-way street. Connection doesn’t occur unless both people are willing to be vulnerable. You can’t have all the benefits of connection without being vulnerable yourself. Connection develops when you let yourself be seen. If you aren’t sure what to say, tell them you don’t know what to say. We don’t want perfection. We want authenticity. We want you next to us in the arena. Get uncomfortable.

    7. Compliment. Compliments are only powerful if they are genuine. We often hold back from offering compliments because we think the person already knows the trait we admire. Maybe. Maybe not. Offering a compliment can make someone’s day.

    reblogged from Lorena Knapp\’s website Big State, Big Life: Tools for mindful living.

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    8 Tips for Staying On Track in Your Business

    Here are some simple steps that you can start enlisting TODAY that will make a big difference in your success!

    1. Make a commitment to change 3 concrete things every month.

    2.Track yourself – what are the clues that you are stuck? Be aware of what you do well or easily and what is always at the bottom of your list.

    3. Reframe negative thoughts.

    4. Use a passive tool to help create and support a positive outlook. For example, listen to hypnotherapy or NLP CD\’s while sleeping.

    5. Empowerment: Know you are at choice and take action.

    6. Have a plan for the tough spots: Know what to do when you are a afraid or triggered.

    7. Practice staying connected to LOVE.

    8. Accountability: Be responsible for your side of things.

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    Practicing Being Out Of Your Comfort Zone

    Contrary to what our nervous systems might tell us, we need to learn to operate outside our comfort zones. Safety and fulfillment do not go hand and hand. When we play it safe and do things the way we are used to doing them, nothing changes. We do not grow. And you know what they say — if you are not growing, you are dying.

    So, if we need to practice being outside of our comfort zone, how can we do it?

    Find your edge: To actively and consciously leave your comfort zone, you need to know where it is. Think of it this way. If someone says to you that you need to do something to make a situation work — or, if someone asks you to do something: sky diving, for example — and you just flat-out say no. That is outside your comfort zone. But some situations are a little more vague. Calling someone you like and asking them out. Or, going a bit further with marketing your business. These things are not a flat-out no, usually. It is the examples that are uncomfortable but not unreasonable to us that are our edge.

    Exercise your edge: You should be doing something every day that gets you more comfortable with doing the things that are on your edge. If you withhold the truth from people, practice speaking it. If you are afraid to speak on stage — my personal favorite — then take every opportunity to speak on stage. It is not about feeling good while you do it. It is about doing it.

    Pay attention when you are in your comfort zone: How do you feel when you are doing something that you feel confident doing? Pay attention to this because it will give you insight into what feelings to connect with while you are exercising your edge. Practice your power and confidence: There are two pieces to this. When you are working your edge, remember to bring to your experience:

  • • The “essence” of who you are
  • • The feelings you feel when you are doing something that lies within your comfort zone
  • Getting comfortable functioning outside your comfort zone takes practice — just like all other parts of life. If you make doing it rather than not doing it a way of life, you become accustomed to the feeling and, therefore, it becomes easier to work with.

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    Social connections equal increased happiness

    Why are close, loving relationships so crucial to our well-being and happiness? Relationships create psychological space and safety so that we can explore and learn. When we feel safe and supported, we don’t have to narrow in on survival tasks like responding to danger or finding our next meal. We are able to explore our world, which builds resources for times of stress and adversity.

    Belonging to a group or community gives us a sense of identity. It helps us understand who we are and feel part of something larger than ourselves. Researchers also find that people with strong social connections have less stress-related health problems, lower risk of mental illness, and faster recovery from trauma or illness. Friends and family can also encourage and support us in healthy lifestyle habits, such as exercise and moderation.

    Researchers have found that people are happier when they are with other people than when they are alone—and the “boost” is the same for introverts and extroverts. They also are finding that happy people are more pleasant, helpful, and sociable. So being around people makes us feel happier, and when we are happier we are more fun to be around, creating an “upward spiral” of happiness.

    Happiness may be surprisingly contagious. Psychologist James H. Fowler studied the data of 5,000 people over 20 years and found that happiness benefits other people through three degrees of connection, and that the effects last for a year. He says: “We found a statistical relationship not just between your happiness and your friends\’ happiness, but between your happiness and your friends’ friends’ friends’ happiness.”

    The positive effects from connecting with others are lasting. Scientists have observed what they call “hedonic adaption”: our tendency to quickly adapt to our changing circumstances. This is why people who win the lottery, for instance, usually find themselves at the same level of happiness they had before they won. Close relationships, however, may be an exception. In contrast to material goods, we are more likely to continue to want our close relationships, even after we attain them, and to continue to derive positive emotions from them.

    reblogged from pbs.org. Read the entire article here.

    The 6 Keys to Fulfilling Relationships

    You might notice that as you begin to change your life, you will see changes in your relationships. Sometimes, unfortunately, change means some relationships will need to fall away, but the ones that do not – or the new ones – will likely get deeper and more fulfilling. For those who have not had the joy of being in a fulfilling relationship, I will spend a bit of time describing some of what you might look to foster in your relationships.

    Of course, you are the final judge of what truly makes you happy and fulfilled in a relationship, but these might offer some useful signposts.

    Open communication: Knowing what you think and feel and being willing to share it.

    Trust: Behaving in a way that is trustworthy, fostering trust and being more trusting.

    Respect: Understanding that the other person is an individual and should not be criticized for not being like you or any other person.

    Love:I like the expression, \”Love is a verb.\” Healthy relationships seek to continually work to foster love through behavior.

    Integrity: The understanding that each person has his or her won path and it is not loving to take them off their path.

    Partnership: The desire to share life – its struggles and its joys.

    excerpt from Life Fulfillment Formula: 120 Ways to Activate Your Potential (more…)

    How To Be Powerful And Humble

    It can seem like we need to either be powerful and confident or we need to be humble, but this is not really the case. We can be both. Unfortunately, most people do not pull it off.

    When power and humility are in conflict within ourselves, that means we are in our ego self. Our ego self requires us to equate power with worthiness — those who are exhibiting strength are better than those who are exhibiting humility. When power and humility are in balance, though, our power is truth and love; our humility is wisdom and compassion.

    So, how do we get humility and power to work together? We need to connect to our core self instead of our ego self.

    When we are in the ego part of the self, it is almost like living one track of a multiple-track recording. In the ego, we think we need to be a certain way in order to be loved, accepted, and safe. We can get kind of caught up in this and even start to think that this is all there is of us. It is normal to be caught up in this in adolescence and early adulthood, but we often get caught in this part of ourselves for longer. When we realize that the ego is just a part of us — and not our entire self — our view of the world and ourselves changes profoundly.

    One of the most important things to do when working with the ego is to confront it — question its self-definition as our truth. Some of the things we can ask ourselves about our ego in order to help confront it are:

  • What am I trying to protect?
  • What is it I feel I need to convince people of?
  • What is it I most want people to see and believe about me?
  • After a while of observing this ego, we get more in contact with our core self — our higher self, the truest part of who we are. When we live from this part of our self, balancing humility and power is a non-issue. They are both present.

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    5 Practices for Effective Communication

    Having effective communication skills is imperative for your success. Positive communication will certainly increase the opportunities you find in your career and business. Having good communication skills will enable you to get ahead in certain areas where others who are less assertive may not succeed. A few things to keep your eyes on while practicing the fine art of communication are:

    Body Language
    Do not shy away from the person with whom you are speaking. Be sure to maintain a relaxed, but not slouching posture, regardless whether you are the one speaking or listening. Other things that ensure your body is communicating your attentiveness to the conversation can include:

  • Making eye contact.
  • Nodding occasionally to acknowledge a strong point in the conversation.
  • Standing with hands clasped in front of you, never crossing your arms.
  • Not displaying nervous ticks such as wringing hands, picking at your nails, or anything that the person communicating with you will view as a distraction from their conversation.
  • Speech and Attentiveness
    When speaking, you need to be clear and concise. Speak on important matters directly and do not waste time with long drawn out stories that will cause your listener’s mind to wander. Make sure you ask whether they understand, and be willing to further explain any of your points. Do not expect someone to just “know” what you are saying, even if it is crystal clear in your own mind. In addition, one of the most important aspects of verbal communication is the ability to practice active listening. This is not just actively waiting to talk. Always make mental notes of key points when someone is speaking to you. That way once you are given a chance to speak, you can respond to the most vital issues being dealt with. When others are speaking, try to think about the exact words that they are saying. If you practice this, you will comprehend and contain 75 percent more of the information that you hear.

    Communication Consistency
    Maybe your weakness is in the quality or quantity with which you communicate to your employees. Communication seems to have dwindled to superficial small talk. Great communicators practice the ability of consistent communication by remaining available. Do not be afraid to be the one who voices any concerns or difficulties. However, ensure that you are practicing open and honest communication with those who may depend on you. Be available and bold with tact. Be sure to leave communication lines open to those who may need to address problems with you. You will find that you prevent the small issues that normally have the habit of becoming large ones by making those in your life aware that you are open to discussing issues at any time.

    Patience
    During your communications with others always give them time to communicate their issues as well. Remaining focused on what they are trying to communicate will show them that you are indeed open to assisting with their issues. Many of people’s communication lines tend to break down on the side where impatience is in a rush to get out of the conversation. Since you cannot control the other side, do yourself a favor and take a breath. The conversation you’re involved in is important.

    If you are confused as to what someone may be requesting, than repeat back to him or her what you think they said and ask if that is correct. Often this will inspire the speaker to be more in-depth about their needs, which will help you to understand them fully.

    Practicing Effective Communication Skills
    If someone has communicated a need or an issue to you, then your main priority should be to aid him or her in repairing the problem. Following up on an issue is the only way to convince others whom you need to communicate with that you have listened to them and that their problems or issues are important to you as well.

    Practicing strong follow-up will also leave the impression that you are involved in the bigger picture. When people see this commitment, they will know you are open to future communications. This creates a loyal and discerning surrounding that cultivates positive movement and communication. This will develop a strong sense of confidence in those with whom you communicate.

    Looking for more ways to improve your ability to connect your peers, employees or partner? Attend Dr. Kate\’s LifeWork: Love & Money Retreat! (more…)

    Does Authenticity Lead to Happiness?

    Humanistic psychologists (I identify myself as one) are fond of talking about authenticity. Mention the words \”genuine,\” \”real,\” or \”deep\” and you\’ll see our faces light up. I ran a therapy group not so long ago and during the last session a few of the participants teased me about my oft-repeated catch-phrase: \”Keep it real and go deep.\”

    But before I continue, let me define some of the terms I\’m using here. Humanistic therapy refers to a strengths-focused approach (as opposed to a pathology-based one) that aims to increase a client\’s awareness of subjective meaning, enhance personal growth, and encourage a genuine and trusting relationship. In other words, instead of emphasizing what\’s wrong with a client, a humanistic psychologist tries to understand and empower the client\’s full sense of self. Psychological maladies (e.g. depression, anxiety) are seen as symptoms of a lack of congruence or authenticity in a person\’s life.

    Authenticity is a little trickier to define. In a way, we all know what it means, but how do you conceptualize it psychologically? To the humanistic crowd, being authentic means that I\’m aware of how I\’m really feeling and that I can communicate that to myself and others, if I choose to. So, as a therapist, if I\’m in a session with a client and I find myself feeling sad when I hear my client tell a story, I want to stay connected to that feeling. I want to stay present with my client, with the story, with how the client is feeling, and with the thoughts and emotions that I\’m experiencing in the moment. In that way I\’m bringing the full me, my real self, into the room (instead of aiming to remain a detached expert who only thinks intellectually). A long time ago I got to observe a therapist who was conducting an intake with a new client. The therapist looked at her clipboard, read out questions, and took notes. It was a rather formal/standard procedure, but as the client answered the questions, she started tearing up and soon began crying. The therapist stopped the questioning, looked up, and quizzingly asked the client, \”What\’s the deal with the tears?\” So that\’s an example of not being authentic. (And I was disturbed seeing that interaction take place. I found it very difficult keeping quiet, but my role was very clearly laid out: to be a silent observer. In that scenario I didn\’t get to communicate as authentically as I wished…)

    So humanistic psychologists have been preaching the value of being authentic for decades. As a therapist, it\’s not just about being authentic myself, one of my goals is to work with my clients to form an authentic and meaningful relationship and assist them in developing an authentic sense of their own selves. If my client shares something that comes across to me as deep and real, but if the client seems somehow disconnected or not fully giving themselves credit, I\’ll say something. I might say, \”You know, that was such a meaningful and powerful thing for me to hear, and I feel like I got a real sense of you as a person, but my sense is that you\’re not experiencing it fully, or that you don\’t realize the full power of what you just said.\”

    It\’s not that humanistic psychologists are the only ones who value authenticity. There are many therapists from other theoretical fields who value it strongly. But for the humanistic camp it\’s one of our defining elements: being humanistic means valuing and encouraging authenticity both in ourselves and in our clients.

    Authenticity sounds nice, but mainstream science sometimes pooh-poohs on its relevance. If I decide, hypothetically speaking, to apply for an NIH research grant and I use the terms \”going deep,\” \”keeping it real,\” or \”being authentic,\” I\’m not very likely to be taken seriously or receive any funding. And you hear many modern-day psychologists say, \”Well, of course you want to be authentic, but there\’s a lot more to therapy.\” There\’s a sense out there that the authentic stuff is not much more than a touchy-feely sort of concept with not much meat.

    Humanistic psychologists will tell you that authenticity is a tremendously important factor. That it\’s a huge element in the process of healing. It\’s not just a prerequisite, it\’s one of the chief goals of therapy. And as a client becomes more and more authentic, they become happier and their psychological well being increases.

    Fortunately for us humanistic folks, it turns out that the empirical data lends support to the authenticity hypothesis. Just last month, a small group of psychologists from England published a study in the prestigious Journal of Counseling Psychology. The study empirically examined the effect of authenticity on people\’s lives. The researchers (Alex Wood, et al) asked people from different walks of life about the their authentic qualities: self-awareness, communication style, and openness to others\’ feedback. These authentic measures appeared solid (e.g. they did not correlate with any other likely confounds like the Big 5 Personality traits or social pleasing). But what was really amazing was that the researchers found that that, in general, the more a person acted authentically, the more likely he or she were to be happy and experience subjective and psychological well-being. These results might appear self-evident from a humanistic perspective, but there\’s a lot more there than meets the eye. The researchers shed light on an area of study that has been empirically neglected. Being authentic is not just a nice-sounding catch phrase. It\’s an important part of personal growth that carries beneficial values. It might be simple, but it\’s also profound.

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